St Basil's Homes SA — Network & Internet Upgrade
A single point of failure could disrupt an entire site
St Basil's Homes SA delivers residential aged care across multiple South Australian sites, where reliable, secure networking underpins operations, resident experience and compliance obligations.
Tyto's assessment found the existing network no longer met those needs: inconsistent bandwidth, no secondary WAN or failover, fragmented management, and no shared visibility. A single fault could disrupt an entire site.
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A modern, resilient enterprise network built for care
Tyto designed and delivered a modern enterprise network built on cloud-managed SD-WAN with dual-carrier connectivity across all sites.
- Cloud-managed security appliances at each site, administered from a single pane of glass, with a pre-staged spare that auto-pulls its configuration for rapid swap-out.
- Primary WAN on enterprise-grade fibre via a tier-one carrier, with a diverse service on a separate carrier backbone as automatic backup.
- Automatic failover, standardised configuration across every site, and network segmentation separating guest and resident/clinical traffic.
- Secure SD-WAN VPN into St Basil's Azure environment and modern remote access, with satellite or 5G available as an emergency contingency.
A resilient network aligned to the needs of aged care
The upgrade was delivered and is live, running dual diverse carriers, centralised management and spare-appliance resilience — forming the connectivity foundation for St Basil's Azure migration.
St Basil's moved from a fragile, single-path network with no failover to a resilient, centrally-managed and segmented environment aligned to the reliability and compliance expectations of an aged-care provider.
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