Not every business needs a full-time IT team on standby — but every business needs expert help when something goes wrong or when a project needs to get done right. Tyto's Ad-Hoc IT Services give you access to experienced, Microsoft-certified engineers on a flexible, pay-as-you-go basis, without the commitment of a monthly contract.Whether it's a one-off fix, a system migration, a security concern, or a project you need a hand with, we're here to help. No lock-in agreements, no inflated minimums — just fast, professional, Australian-based IT support when your business needs it most.

Getting help from Tyto is straightforward. Call our helpdesk on 1300 070 565 or email us, and you'll be connected with a qualified engineer who can assist you remotely or on-site. We bill in simple, transparent increments — so you only pay for the time you use, and you always know what you're paying for.
Our Ad-Hoc services cover everything from quick troubleshooting and user support through to more involved project work, including:

Ad-hoc IT support from $155 per hour. For businesses that need ad-hoc support regularly but aren’t ready for a full managed services agreement, Tyto also offers pre-paid support bundles at a reduced hourly rate. Purchase a block of hours upfront and use them as you need — the flexibility of ad-hoc with better value.

Perfect for businesses in Adelaide and on the Gold Coast that have a handle on day-to-day IT but occasionally hit something outside their capability — a tricky migration, a security incident, a new office setup, or a project that needs specialist Microsoft 365 or Azure expertise. Also ideal for businesses that aren’t ready for a full managed services agreement but want the peace of mind of having a reliable team they can call. No contract. No lock-in. Just expertise, when you need it, at $155 per hour.

We treat every ad-hoc job as an audition. You’ll get the same engineers, the same care, and the same standard of work that our long-term managed services clients receive — because we believe that if we do a great job today, you’ll think of us first when you’re ready to take the next step. No padding hours. No upselling you on things you don’t need. Just honest, fast, expert IT support at $155 per hour. Ready when you are. Call 1300 070 565.